The best part of cloud PBX is how it frees you from hardware, software and all expensive infrastructure. And with Ozonetel CloudAgent we’ve ensured that it’s really really easy to use. Our friendly dashboard needs no training – and you access our feature rich system designed especially to support small businesses. With just a PC and headset, be ready to answer calls better – the minute you sign up.
With Intelligent call management, we make the most of the cloud – directing and distributing heavy call traffic smoothly. So you can manage more with your same team.
Cloud PBX allows you to think differently on how you employ workforce. With our unlimited agents feature, you are free to access the work from home base, temp workers, people from across the coast (or even across the globe) to take your calls. Everyday you can be “open for business” just a few more hours longer. And they could be the hours that make the most difference.
Ozonetel CloudAgent is made especially for small business. We give you all the support to look and sound like the big guys. With our intelligent call management, real time insights and CRM lite working as added team member, you can really look bigger.
Small businesses need more, that’s why our cloud comes laden with features. With CRM lite we give you all the features needed to really delight customers. And with Live chat on the same platform, your agents can multitask to increase your website conversions by as much as 25%.
A PBX is a Private Branch Exchange within a company. It gives you a network of phones within your company and some additional features to manage it like IVR, Call Transfers and Call management. This was a good system while it lasted, allowing businesses to handle far more calls than before. Now it is an outdated system.
Cloud PBX or Hosted PBX allows you the same features as a PBX over the Internet. This allows you to access your phones from anywhere. This was better than PBX since it allowed more flexibility. But it’s not feature rich enough to handle all small business customer interaction needs anymore.
Here is where Ozonetel CloudAgent scores over cloud PBX . By ALSO integrating these really important features: