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browser-based, global contact center within hours.
Zero Installation. No upfront costs.
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Let your agents focus on what matters the most !
CUSTOMER EXPERIENCE
and we’ll take care of the rest.
Numbers we are proud of
Integrating Ozonetel CloudAgent with some of the most popular CRMs couldn’t have been easier
Ozonetel CloudAgent comes with readymade connectors for Zendesk, Zoho & Salesforce which allows the agents to work seamlessly out of CRM interface and yet perform all call center operations.
Integrating with CRM is a 5 minutes task and you can do it yourself !
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Latest Thinking
5 minute quick and easy reads for you
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Know customer mood instantly & objectively. Here’s how & why.
How are you gauging the quality of your customer experience? How are you deciding whether ...
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How can Speech Analytics tell if my customer is happy or not?
At the beginning and end of every call, your Speech Analytics system displays custo...
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5 Immediate Benefits of Speech Analytics.
The Forrester 2018 predictions confirmed what we suspected all along: Customer Experience ...
Ozonetel CloudAgent is the go-to contact center solution!
Ozonetel provides intelligent Cloud Telephony, cloud contact center and cloud call center solutions to 1000+ happy enterprise customers.
Awards and Recognition
Technology Innovation Leadership in Cloud Telephony Solutions.
Ozonetel, the only Asian startup to make it to Unilever Foundry 50 List.
Best Customer Relationship Initiative of the Year.
